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Effective date: 07 Nov 2025 — Last updated: 25 Dec 2025 These Terms of Service govern your access to and use of The Great LockIn site and related services (the “Services”). By accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services. These Terms are a legal agreement between you and The Great LockIn Ltd, a company registered in England and Wales (“The Great LockIn”, “we”, “us”, “our”). Nothing in these Terms limits your statutory rights as a consumer under UK law. Terms of Service Effective date: 07 Nov 2025Last updated: 25 Dec 2025 These Terms of Service govern your access to and use of The Great LockIn site and related services (the “Services”). By accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services. These Terms are a legal agreement between you and The Great LockIn Ltd, a company registered in England and Wales (“The Great LockIn”, “we”, “us”, “our”). Nothing in these Terms limits your statutory rights as a consumer under UK law. --- 1. Key definitions Account – the profile you create to use certain features of the Services. Content – text, images, audio, video, graphics, code, software and other materials on the Services. User Content – Content that you or other users upload, post, submit, stream, transmit or otherwise make available through the Services. Events – any online or in-person sessions, workshops, “lock-ins”, meet-ups or experiences hosted or listed via the Services. Paid Plan – any paid membership, subscription, ticket, product or service available via the Services. Third-party Services – services, content or websites not owned or controlled by us. --- 2. Who can use the Services You must be at least 18 years old to use the Services. If you are 13 to 15, you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. You confirm you have the authority to enter a binding contract in your jurisdiction and that any information you provide is accurate and kept up to date. --- 3. Your account and security You are responsible for your Account and everything that happens under it. Keep credentials confidential and secure. Tell us immediately at thegr8tlockin@outlook.com if you suspect unauthorised use or a security breach. We may refuse, suspend or close Accounts that breach these Terms or applicable law. --- 4. Acceptable use You agree not to: Break the law, infringe rights or encourage others to do so. Upload or share anything unlawful, misleading, defamatory, obscene, hateful, harassing, or that promotes violence, self-harm, exploitation or discrimination. Impersonate any person or misrepresent your affiliation. Interfere with or damage the Services, including by introducing viruses, scrapers, bots or reverse engineering except as allowed by law. Attempt to bypass access controls, rate limits or security. Use the Services to send unsolicited communications, spam or multi-level marketing. Collect or harvest personal data except as permitted by us and applicable law. Post others’ private or confidential information without permission. Sell, rent or lease access to the Services without our written consent. We can remove User Content or suspend access where we reasonably believe these Terms or laws are breached. --- 5. Your content 5.1 Ownership You retain ownership of your User Content. These Terms do not transfer your intellectual property rights to us. 5.2 Licence you grant to us To operate and improve the Services, you grant The Great LockIn a worldwide, non-exclusive, royalty-free licence to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works from, publicly perform, publicly display and distribute your User Content in connection with the Services and our marketing of them. This licence ends when your User Content is deleted from our systems, subject to 5.4. 5.3 Your promises You promise that you have the necessary rights to your User Content and that sharing it on the Services does not infringe anyone’s rights or applicable law. 5.4 Deletion and backups Deleting User Content will remove it from public view, but reasonable copies may persist in backups or where others have already copied or shared it. We are not responsible for retaining your User Content and recommend you keep backups. --- 6. Our content and IP The Services and all Content we provide (including the name and logo “The Great LockIn”) are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-transferable, revocable licence to access and use the Services solely as permitted by these Terms. You may not copy, modify, distribute, sell or lease any part of the Services unless we give you written permission. --- 7. Events and community guidelines Event listings may be hosted by us or by independent organisers. Unless we state otherwise, we are not the organiser and are not responsible for an organiser’s acts or omissions. You must follow any event-specific rules, venue rules and safety guidance. If you feel unwell or unsafe, you must remove yourself from the activity. You are responsible for your conduct at events. We may remove any attendee or user who behaves inappropriately or breaches these Terms or law. Where alcohol is present, you must be of legal drinking age and drink responsibly. --- 8. Purchases, prices and VAT Prices are shown in GBP and, unless stated otherwise, include UK VAT where applicable. We may change prices at any time, but changes do not affect already-purchased items. You authorise us (or our payment processor) to charge your chosen payment method for your purchases. You confirm you are authorised to use that payment method. We may run promotions or free trials which are subject to additional terms. We can modify or withdraw promotions at any time. --- 9. Subscriptions and auto-renewal Some Services are offered on a rolling subscription. If you sign up, your Paid Plan will auto-renew at the end of each billing cycle unless you cancel before renewal. We will tell you the renewal term and price at sign-up and in your Account. You can cancel at any time effective at the end of the current paid period via your Account settings or by contacting thegr8tlockin@outlook.com --- 10. Tickets, cancellations and refunds 10.1 Events Tickets are generally non-refundable unless the event is cancelled, rescheduled or materially changed, or where a refund is required by law. If we or an organiser cancel an event, we will offer a refund of the face value or a comparable replacement. Booking fees or third-party processing fees may be non-refundable unless required by law. 10.2 Digital content and services – consumer cancellation rights We do not process refunds after cancellations 10.3 How to request a refund We do not process refunds --- 12. Third-party services and links The Services may link to Third-party Services. We do not control or endorse them and are not responsible for their content, policies or practices. Your use of Third-party Services is at your own risk and may be subject to their terms. --- 13. Privacy and data protection Your privacy matters. Our use of your personal data is described in our Privacy Policy and Cookie Policy, which form part of these Terms. We will comply with UK GDPR and the Data Protection Act 2018. By using the Services you consent to our processing of your personal data as described in those policies. --- 14. Beta features and changes to the Services We may test or release features identified as beta or experimental. They are provided “as is”, may change, and may be withdrawn. We may modify, suspend or discontinue any part of the Services at any time. Where a material change negatively affects a Paid Plan, we will give reasonable notice and, if applicable, a pro-rata refund. --- 15. Reporting content and takedown process If you believe Content infringes your rights or is unlawful, please email thegr8tlockin@outlook.com with: (a) your contact details, (b) a description and location of the Content, (c) the nature of your concern, and (d) any supporting evidence. We may share your notice with the user who posted the Content. We will act reasonably and promptly, which may include removal or restriction. --- 16. Warranties and disclaimers The Services are provided on an “as is” and “as available” basis. We do not guarantee they will be uninterrupted, secure or error-free, or that Content is accurate or complete. We do not provide legal, financial, medical or other professional advice through the Services. Any information is for general information only. To the extent permitted by law, we exclude all warranties, conditions and representations not expressly set out in these Terms. --- 17. Limitation of liability Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited under law. Subject to the above: We will not be liable for any loss of profits, revenue, business, goodwill, data or for any indirect or consequential losses. Our total aggregate liability to you for all claims arising out of or in connection with the Services in any 12-month period will not exceed the greater of: (a) the amounts you paid to us for the Services in that period, or (b) £100. Your statutory rights as a consumer are not affected. --- 18. Indemnity (users acting in a business capacity) If you use the Services for business purposes, you agree to indemnify us against reasonable losses, damages, costs and expenses arising from your breach of these Terms or violation of law, except to the extent we caused or contributed to such losses. --- 19. Suspension and termination We may suspend or terminate your access if we reasonably believe you have breached these Terms, pose a risk to us or other users, or if required by law. You may stop using the Services at any time. If we terminate without cause, we will provide a pro-rata refund for any unused prepaid period of a Paid Plan. --- 20. Communications and notices You agree we may contact you by email, in-product messages or by posting notices on the Services. Legal notices to us must be sent to thegr8tlockin@outlook.com --- 21. App-store terms (if applicable) If you download our app from the Apple App Store or Google Play, the relevant store’s standard terms also apply. The store is not responsible for providing support for the app. --- 22. Complaints We aim to resolve complaints quickly. Contact thegr8tlockin@outlook.com with details. If you are a consumer and we cannot resolve your complaint, you may have rights to refer the matter to an alternative dispute resolution body. This clause does not restrict your rights to bring a claim in court. --- 23. Changes to these Terms We may update these Terms from time to time. If changes are material, we will provide reasonable notice, for example by email or by posting on the Services. Continued use after the effective date constitutes acceptance of the changes. --- 24. General Entire agreement – These Terms together with the Privacy Policy and Cookie Policy are the entire agreement between you and us regarding the Services. 25. Governing law and jurisdiction These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the UK you may also bring proceedings in your local courts. 26. Contact us For all enquiries contact us via thegr8tlockin@outlook.com